iTop+ Flex
Grow flexibly. Design professionally.
iTop+ Flex gives your team full control over your service management. With the Professional Designer, you shape your data model yourself — low-code, upgrade-safe and without dependency on external service providers. In addition to the full Plus Layer and all AI features, you get powerful extensions: ISMS for ISO 27001-compliant risk management, the Word Template Generator for professional documents directly from iTop, and QR codes for physically linking your CMDB assets. With the ITSM Designer, you customise data models, workflows and interfaces yourself — without programming. Create new classes, define lifecycle steps, manage profiles and design dashboards. All upgrade-safe and versioned. iTop+ Flex supports Value Workflows — AI-powered automations that save your team time every day.
Highlights
Professional Designer
Shape your data model yourself — low-code, upgrade-safe, full control.
ISMS Extension (ISO 27001)
Integrated risk management for your information security. Directly in iTop.
Word Template Generator
Generate professional documents directly from iTop — reports, minutes, forms.
QR Codes for CMDB Assets
Link physical assets with QR codes — scan, find, manage.
Included Features
- Plus Layer
- All AI Features
- Professional Designer
- ITIL Certification (ATV)
- AI Provider freely selectable (incl. local)
- ISMS Extension (ISO 27001)
- Word Template Generator
- QR Codes for CMDB Assets
- Value Workflows supported
- Co-Development Support
- Health Check
- Sovereign LLM Endpoint Option