The ITIL-certified open-source solution for professional IT service management. With AI features, EU data sovereignty, and personal support from Germany.
Custom extensions for ticketing, UI, integration, ESM and security — included in every iTop+ product.
Learn more →Ticket summarisation, categorisation, solution suggestions and more. Provider-agnostic — you choose your AI provider, including self-hosted models.
Learn more →EU-sovereign LLM endpoint (Architect option). No CLOUD Act. Zero data retention. Your data stays in Europe.
Learn more →Daily support briefings, AI-powered solution descriptions and more — AI automation with n8n, directly in your service management.
Learn more →Structured CVSS-based 4-phase process for security incidents. Proactive, transparent, automated.
Learn more →15 of 20 ITIL Practices recognised as fully implemented. Accredited Tool Vendor via PeopleCert.
Learn more →Four perspectives on iTop+
Daily briefing for the team start, AI categorisation of new tickets, one-click reply improvement and translation, automatic solution descriptions on close — more tickets at consistent quality.
Learn more →Data-sovereign AI on your own infrastructure, ITIL certification by PeopleCert, CMDB and licences in a single data source — quality and compliance from one provider.
Learn more →Change calendar with CI conflict detection, automatic ticket assignment to the right team, a single dashboard for LDAP, Azure and vSphere synchronisation — the CMDB as the single source of truth.
Learn more →Reflection API for the data model, certified n8n community node, ITSM Designer Professional, open AI base API — build custom extensions and integrations, exactly as you need them.
Learn more →Whether you're starting out, growing, or enterprise — iTop+ adapts to your requirements.
The smart entry into professional service management
iTop+ Ready is the ideal solution for teams that want to introduce professional IT service management — without compromising on quality or …
Grow flexibly. Design professionally.
iTop+ Flex gives your team full control over your service management. With the Professional Designer, you shape your data model yourself — low-code, …
For organisations that set the benchmark.
iTop+ Architect is for organisations that expect maximum flexibility and a strategic partnership. ITOMIG becomes your IT partner at eye level. In …
From support to consulting and training — personal, from Germany.
Three SLA levels from Base to Elite, German-speaking support, Technical Account Management.
Implementation, integration, CMDB optimisation, AI value workflows via n8n — personal, from Germany.
Open or closed classroom, in DE/EN/FR, from power users to designer customisation.
