What Makes iTop+ Special
The combination of a proven open-source platform, proprietary extensions and AI integration makes iTop+ the leading open-source ITSM solution in the DACH market.
Every iTop+ product is built on Combodo's iTop — one of the world's leading open-source ITSM platforms. ITOMIG extends this foundation with the Plus Layer, AI features, Value Workflows and a structured Security Response process. The result: a solution that is technically deep, functionally broad and strategically future-proof.
Security Response SLA
Learn more →Customisation & Low-Code Designer
From simple UI branding to full data model customisation. The Professional Designer (in Flex and Architect) enables low-code customising — upgrade-safe and without programming.
CMDB & Configuration Management
Complete visibility and control over your IT configuration. Impact analyses, dependency visualisation, change tracking and automatic discovery via data collectors. The heart of every professional IT organisation.
Ticketing & Incident Management
Efficient management of requests, incidents and problems. Automatic assignment, rule-based prioritisation, escalation and lifecycle tracking. From intake to resolution — structured and traceable.
Change & Problem Management
Structured change processes with approval workflows, risk assessment and implementation planning. Problem management with root-cause analysis and known-error database.
Service Catalogue & SLA Management
Structured service catalogue with defined service levels, automatic SLA monitoring, escalation rules and transparent performance measurement. Your services — clearly defined and measurable.
Integration & API
REST API, webhooks, data collectors and n8n integration. iTop integrates seamlessly into your IT landscape — from VMware to LDAP to monitoring systems. Open interfaces for maximum flexibility.