iTop+ Ready
The smart entry into professional service management
iTop+ Ready is the ideal solution for teams that want to introduce professional IT service management — without compromising on quality or future-proofing. You get the full power of the Plus Layer with numerous extensions and all AI features. ITOMIG handles the data model configuration for you — you focus on your core business. The Designer is available to you in read-only mode (MTP), so you can view your data model at any time. Changes are made by us — quickly, professionally and upgrade-safe.
Highlights
Plus Layer
All extensions for ticketing, UI, integration, ESM and security — ready to use immediately.
AI Features Included
Ticket summarisation, categorisation, translation and more. Provider-agnostic — you choose your AI provider.
Managed Configuration
ITOMIG configures your data model. You focus on your core business.
ITIL-certified
15 of 20 ITIL Practices certified (ATV via PeopleCert).
Included Features
- Plus Layer
- All AI Features
- Designer (Read-Only / MTP)
- ITIL Certification (ATV)
- AI Provider freely selectable (incl. local)
- Professional Designer
- ISMS Extension (ISO 27001)
- Word Template Generator
- QR Codes for CMDB Assets
- Co-Development Support
- Health Check
- Sovereign LLM Endpoint Option